All delivery estimates below are working days and exclude weekends and UK public holidays.
Germany
9–13 working days
USA
11–18 working days
Other EU countries
10–20 working days
Other countries
Contact us for available shipping options and an estimated delivery time.
You will receive an order-confirmation email within 48 hours. Tracking is sent a few days later when available.
Weather, public holidays, customs, carrier delays or stock availability may affect delivery times. We will contact you if there is a significant delay.
Please contact us first. If something is not right with your order, or you would like to return an item, email us or message us on WhatsApp before sending anything back. We'll check the details with you and help find the best solution.
Need help with an order?Contact us or message us on WhatsApp. Please wait for our reply before posting anything back, so we can match it to your order.
Pre-printed kit:The player name and number are part of the design and can't be changed. We can't accept a return just because the player moves club or changes squad number after you buy.
Returns window: Contact us within 30 days of delivery. Returned items should be unused, in their original packaging and in the same condition as received.
Changed your mind or ordered the wrong size? Contact us first, then return eligible items within 30 days. You cover the return postage.
Our mistake? If an item is faulty or damaged, or we sent the wrong item, colour or size, we cover the necessary return postage, or we can send a replacement.
Not eligible for return: Shirts personalised at checkout (name, number, patches or other details), and returns requested solely because a player transfers or changes squad number after purchase, unless the item is faulty or we made an error.
Faulty or damaged items: Contact us promptly with your order number, a brief description and clear photos of the issue.
Missing items: Contact us and we'll send the missing item at no extra cost.
Approved refunds: Processed to the original payment method within 5–10 working days after inspection.
This does not affect your statutory rights under UK consumer law.
Once your order is dispatched, you’ll receive an email with a tracking number and carrier details. For UK orders, deliveries are typically handled by Royal Mail or Yodel.
Important: Tracking numbers appear in carrier systems immediately, but delivery updates may take time to display. Your parcel will still arrive within the promised timeframe (7-12 working days for UK).
Please contact us first. We’ll check the issue with you and find the best solution. If you change your mind or ordered the wrong size, contact us within 30 days of delivery and we’ll discuss the options. For eligible returns you cover the return postage. If we made a mistake, we’ll put it right at our cost. Your statutory rights are not affected.
A Little About Us
Based in the UK, we strive to provide parents with a vast selection of premium kids football kits & shirts at fair prices, with a promise of 100% satisfaction, dedicated customer service, and a worry-free shopping